FAQ

Yes, we provide delivery services to all locations within Qatar.

Delivery usually takes 1 to 3 working days after shipping.

Delivery fees are calculated based on your location and order value and are shown clearly at checkout.

Free delivery promotions may apply during certain periods or for orders above a specific value.

You can contact our customer support team before placing your order:

📞 +97451114247
📧 online@chic.qa

No, returns are not accepted under any circumstances after purchase.

Yes, exchanges are available within 14 days from the date you receive your order, subject to our exchange conditions.

The product must be unused, in its original condition, and returned with all original tags, labels, and packaging. All requests are subject to inspection and approval.

Once approved, the product will be collected and inspected. If it meets all conditions, it will be exchanged for the requested size or model, subject to availability.

For any exchange-related inquiries, contact our support team:

📞 +97451114247
📧 online@chic.qa

We offer several secure and convenient payment options to suit your preferences, including online payment, cash on delivery, and card payment upon delivery.

Yes, cash on delivery is available, allowing you to pay directly upon receiving your order.

Absolutely. Our delivery team carries a portable card machine, so you can pay securely using your debit or credit card upon delivery.